Politique de confidentialité

Drouot Design Studio® attaches great importance to the respect of your privacy and we are committed to building strong and lasting relationships with you. The protection of your personal data is of the utmost importance to us.

This is why we provide you with our Data Privacy Policy in order to inform you, in the clearest possible way, of the processing of personal data that we implement.

Who are we and what does this policy cover?

This Data Protection Policy applies to the personal data we collect when you use our website https://drouot-design-studio.com/ (hereinafter referred to as the "Site").

We will explain below how we collect, use and share your personal data and the choices you have about your personal data.

What personal data do we collect when you use our Site?

We collect your personal data when you provide it to us directly or when you use our Site.

The personal data you provide us with

We collect your personal data during the various contacts you may have with us. In particular, we collect them when you create your account on our Site or when you place an order.

The personal data that we collect are as follows:

Information relating to your account: we need basic information to create your customer account. We collect your name, first name, email address and password;
Personal transaction and billing information: if you place an order, we will collect your first and last name, shipping and billing address and your bank details to process your payment and finalize the transaction;
Communications with us: You may also provide us with information when you contact our customer service department, such as your name, email address and order number;
Newsletter: If you choose to subscribe to our newsletter, we will collect your email address.

Personal data that we collect automatically

We also collect certain information automatically when you use our Site:

Personal data relating to your connections: We collect all personal data that browsers, mobile devices and servers transmit to us, such as browser type, IP address, unique device identifiers, language choices, date and time of access, operating system and mobile network information. We collect this connection information when you use our Services;
Information from cookies and other technologies: A cookie is a piece of information that a site stores on a visitor's computer and that the visitor's browser provides to the site each time the visitor returns. Web beacons are small blocks of code found on sites and e-mails. Drouot Design Studio® uses cookies and other technologies, such as web beacons, to help us identify and track users, understand how our Site is used, track and understand the effectiveness of an e-mail campaign, and deliver targeted advertising.

What are the purposes for which we collect your personal data?

Drouot Design Studio® ensures that we process your personal data on an adequate basis and for specified purposes.

Basis on which we collect and process your data

Drouot Design Studio® ensures that your personal data is processed on a relevant legal basis.

Thus, the treatments we implement are based on:

The execution of a contractual commitment, for example: the creation of your customer account and the processing of your invoicing data when you place an order;
The respect of a legal obligation incumbent upon us;
The existence of a legitimate interest for us to process your personal data, such as to improve our Site in order to provide you with a better user experience, to ensure the proper functioning of our Site and to respond to your requests when you use the contact form on the Site;
Your consent, for example: before depositing and reading cookies and other tracking devices, we ensure that we obtain your consent.

Purposes for which we use your personal data

We use your personal data under the conditions and for the purposes listed below:

To enable you to make full use of our Site and order our products, for example: to set up and maintain your account, track your orders, view your order history, add and change your shipping and billing addresses;
To monitor and analyze trends, and to better understand how you interact with our Site, which will help us improve it in turn and make it easier to use;
Measure, measure and improve the effectiveness of our advertising, and thus better understand how we retain our customers, for example, we may conduct analyses on the number of individuals who have ordered a product after receiving a marketing message;
Monitor and prevent problems on our Site;
Inform you, via e-mail for example, of offers and promotions offered by Drouot Design Studio® that may be of interest to you, solicit your opinion or keep you informed of our product news (which you can unsubscribe from at any time);
Personalize your experience on our Site, target our marketing messages to certain customer groups (for example, those who have not ordered in a certain period of time) and deliver relevant advertisements.

Who may have access to your personal data?

Drouot Design Studio® shares your personal data in limited and specific circumstances. We have appropriate safeguards in place to protect your privacy.

We share your personal data with the following parties and/or for the following purposes:

External service providers: we may share your personal data with our service providers to provide you with our Services;
Business partners: we may also share your personal data with our business partners;
Law enforcement, judicial or administrative authorities: we may disclose your personal data when we are legally required to do so, such as in the event of a court order;
Protection of our rights: we may also disclose your personal data to defend or enforce our rights in court.

How long do we keep your personal data?

We delete your personal data when it is no longer necessary for the purposes for which we collected it; Provided that we are not obliged by law or regulation to retain it.

For example, we retain your login data for 12 months from the date of collection, in accordance with our legal obligations.

How do we protect your personal data?

Drouot Design Studio® takes various measures to ensure the security of your personal data against loss, misuse, unauthorized access, disclosure, alteration or destruction.

In particular, Drouot Design Studio

Upon receipt of your personal data, we apply strict procedures and security measures to try to prevent unauthorized access. Access to personal databases is strictly limited to persons authorized to access them in the course of their duties;
We require our subcontractors to contractually agree to respect the security and confidentiality of your personal data.

Are your personal data transferred outside the European Union?

In principle, we store your personal data within the European Union. However, we may transfer your personal data to some of our subcontractors or partners outside the European Union for the purposes mentioned above.

Where the country to which your personal data is transferred does not have an adequate level of protection in accordance with regulations, we take appropriate steps to ensure that the recipients of your personal data will adequately protect your personal data in accordance with this Policy and applicable regulations.

What are your rights and how can you exercise them?

In accordance with the applicable regulations on the protection of personal data, you may:

Request access to your personal data;
Request the correction or deletion of your personal data;
Object to our use and processing of your personal data;
Ask us to limit the use and processing of your personal data;
Withdraw your consent when the processing is based on this basis;
Request the portability of your personal data.

Finally, you can inform us of your instructions regarding the storage, deletion and communication of your personal data in the event of your death.

If you wish to contact us regarding any of these rights, you can reach us by e-mail at the following address: support@drouot-design-studio.com.

We will send you an answer within 1 month after receiving your request.

In the interest of confidentiality and protection of personal data, a copy of a signed identity document may be requested.

In case of unsatisfactory response from us, you can file a complaint with the CNIL. However, we invite you to contact us at the above address and phone number before making any complaint to the CNIL.